Our wide-ranging MAC services include:
- Organization & management of end user requests
- Provisioning/mgmt. of Help Desk Ticket System
- Space planning & test fits
- Ergonomics oversight
- As-built maintenance
- Policy & process development/ documentation
- End user engagements/customer service
- Move planning & oversight
- Direct vendor management
- Asset management/oversight
The value Splice brings
- Full-Service Provider. No matter how big or how small the need, we’re here to get it done!
- Singular POC. Eliminate the hassle of having to keep account of multiple vendors
- Bandwidth + Capacity. We’re your boots on the ground, able to respond quickly and even be your triage team if needed.
- Geographic Reach. We’re a west coast company with reach from San Diego to the Canadian border
- Operational Efficiency. Your team can fully focus on day-to-day operational functions while we do the heavy lifting.
Metric tracking and reporting
In addition to operating within client-owned systems, we can also supplement with our proprietary work order management system for actively collecting project delivery metrics and better tracking and scheduling cross-functional work assignments.
It can also track and manage data governance, communication, and real estate metrics (e.g., churn rate, life cycle of furniture, etc).